UPDATE ! Some questions on some issues I am having

OVPowerPlay

I don' t think so. In this case there are some stations that are more open than not. Still it isn't like every game is stalling, only one or two, the other games work. I would think that if there is an issue with reflections, then there would be more games not working. In some cases it is only one game for that machine.

GGVR

OVPowerPlay

What time of day did this happen? Apparently at 4:30 ish central Steam went kaput.

Maybe internet traffic issue? Is the wifi open to the public, draining on power to your dedicated VR stations?

OVPowerPlay

GGVR

Yeah yesterday I found that Steam was down. This was today in the morning.

I'm going to go in tomorrow and test each station again to see if it is happening with the same titles on the same machines. If so, I believe it might be a bad install. If not it might be something else like latency or internet issues. Still two days in a row the same few games on the same few machines just refused to launch, while on other machines they were fine. It is very strange.

Scotthan

OVPowerPlay

Was there anything on the desktop prompting for an installation of required updates? I know for a couple of my games in the beginning, it looked like it launched, but when I went out of the headset and checked the computer it was waiting for a DirectX installation that was required for that particular game.

Good luck on your opening, we are still a few months out. I can't ever finish my build out because all the nieces and nephews want to play! :slight_smile:

OVPowerPlay

Scotthan

This is a good idea to check. I can do that tomorrow, there have been some popups asking for access and at the beginning there was some bluetooth updates. I will take a closer look tomorrow.

Thanks!

OVPowerPlay

Update. So we were able to get all the games working on all machines, with the exception of one. The machine I had to reformat and reinstall has been giving us issues. There are 3 games that we have installed like 4 times and uninstalled 3 times to try and get to work and each time the system says, "Installation error corruption. Will repair on idle"

So I have left it there for the night and hope something will happen.

The other games I simply uninstalled the game and reinstalled it through SPringboard and it worked.

crazevr

OVPowerPlay

I had one act like this to superhot uninstalled its self wiht out permission then reinstalled with an error we had to uninstall and redo it. Randomly it SPVR would no launch anything just started late last week on this one computer

DylanRussell

Hi Ron! Was just wanting to check in on these issues, how are your games launching now? Are you still having issues? If so, can you send us an email at support@springboardvr.com with your issues, and we'd be happy to take a deeper look!

OVPowerPlay

DylanRussell

A few hiccups but it seems most are infrequent. A couple times we have to restart SteamVR or Springboard but we'll see starting tonight what is happening.

OVPowerPlay

We have one computer and Beat Saber of all things. Keeps saying corrupt install. I've installed it like 5 times and even deleted the folder and installed it. It is fighting me every step of the way.

crazevr

OVPowerPlay

our computer in station 2 that we are having trouble with keeps deleting all shortcut files every time we launch springboard... this is getting annoying I feel your pain Rod

Scotthan

crazevr

Is that workstation using a local account and not saving stuff to OneDrive? I had a similar issue where I forgot to disconnect the cloud drive and MSN account from one workstation.

Such a pain ... I’ve got all mine with a local admin account and they auto login on boot and all cloud “stuff” disconnected. I also installed VNC Server on each one to manage more easily. So stupid you can’t run Remote Desktop (RDP) on the home version of Win 10.