65mins only blocks 20mins in monitor

TremblantVR

Hi all - new issue today - when I making a station 65min booking in monitor - it only shows as 20 mins after saving..

heres the litle text it shows in teh monitor view

Group Station 001 7:00 PM to 7:20 PM - 65 mins

you see 65 mins only actually blocks 20.

In the my operator panel settings - its all correct Length of time (min) 65

Price 0 Length of time (min) 125

Price 0 Length of time (min) 12

Price 0 Length of time (min) 35

Price 0 Length of time (min)

Jamie

Hey @TremblantVR,

I fixed the one reservation that was showing the wrong time and I am now actively looking into the issue.

Thanks, Jamie

TremblantVR

Jamie

Thanks Jamie - there's another one I just did on the 22nd at 2pm

Jamie

Hey @TremblantVR

Thanks for waiting, I found the issue. It was hidden inside our conflict detector. It was getting confused when price was 0, and would automatically set the result of the conflict detector as the real booking. I've fixed the issue and have written an automated a test that will always check for issues that might occur when price is 0. This will prevent similar issues in the future.

If you refresh the monitor you will get the 'update and reload' banner, once you click that your issue will be gone!

Thank you for your patience, and informing us of this! Let me know if you need any more assistance.

Jamie